Mbi88 Privacy Policy – How We Protect Malaysian Users' Data
This document explains in detail how mbi88 collects, uses, stores and protects the personal information of users in Malaysia. Your privacy is our priority and we are committed to handling data responsibly.
Effective Date: 1 January 2026. Please read this policy carefully. Continued use of the mbi88 platform constitutes your agreement to the terms set out herein.
1 What Information Does mbi88 Collect?
When you register, use or interact with the mbi88 platform, certain categories of information may be collected automatically or through your direct input. Below is a detailed explanation of each category.
Your full name, date of birth, email address, phone number and password provided during mbi88 account registration. This information is used to verify your identity and secure your account.
Financial transaction details in MYR (RM), including deposit and withdrawal records. Bank account numbers and e-wallet details are collected solely for legitimate payment processing purposes.
Device type, operating system, browser version, IP address, and approximate location are collected automatically to improve platform performance and detect suspicious activity.
Pages visited, session duration, games played, clicks and in-platform interactions are recorded to help mbi88 understand user behaviour and continuously improve its services.
2 How Is Your Data Used?
Mbi88 uses the information collected for legitimate and limited purposes. No data is processed without a clear operational reason. The following are the primary purposes for which Malaysian users' data is used on our platform:
- Verifies user identity during registration and login to keep accounts secure.
- Processing financial transactions, including deposits and withdrawals in MYR (RM), securely and accurately.
- Providing responsive customer support and handling any complaints or enquiries effectively.
- Detecting and preventing fraud, account misuse and activities that violate the platform's Terms & Conditions.
- Sends important notifications related to your account, transactions, or policy changes that affect you.
- Improving the overall user experience based on analysis of anonymised usage data.
3 Cookies & Tracking Technologies on the mbi88 Platform
The mbi88 platform uses cookies and similar tracking technologies to enhance the user experience, save preference settings and analyse usage patterns. Cookies are small text files stored on your device when you visit the platform.
Types of Cookies Used
- Session Cookies: Temporary cookies that expire when you close your browser. They are used to maintain your login status during an active session.
- Persistent Cookies: Stored for a set period to remember your language preference and personal settings for future visits.
- Analytics Cookies: Collecting anonymised usage data to help mbi88 understand how users interact with the platform and improve navigation.
- Security Cookies: Helps detect unauthorised login activity and protects user accounts from security threats.
You can control and delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some mbi88 platform features.
- Access your browser settings (typically found under the Privacy or Security menu).
- Choose to block all cookies or third-party cookies only, according to your preference.
- Delete existing cookies stored from previous visits whenever you choose.
- Install a privacy management browser extension for more granular control if needed.
4 Data Retention, Security & Third-Party Sharing
All mbi88 user data is stored on servers protected by Transport Layer Security (TLS) encryption and multi-layered firewalls. Access to the user database is restricted to specifically authorised personnel only.
User passwords are never stored in plain text — they are processed through a hashing algorithm before being saved, ensuring that no internal or external party can read them directly.
Data that is no longer needed for operational purposes will be deleted or anonymised in accordance with established retention periods, unless applicable laws require longer retention.
Mbi88 does not sell, rent or disclose users' personal information to third parties for marketing purposes. Your data is never used to generate advertising revenue or shared with external companies without legitimate grounds.
Limited data sharing may occur in the following situations only: (a) with approved payment providers to process MYR transactions; (b) with relevant authorities when required by law; (c) with technical service providers that assist in operating the platform's infrastructure under strict confidentiality agreements.
In all such limited sharing scenarios, third parties are required to meet equivalent data protection standards and may only use the data for the specified purpose.
5 Your Rights as an mbi88 User & How to Contact Us
As an mbi88 platform user in Malaysia, you have several rights regarding your personal data that can be exercised at any time:
- Access Rights
- You have the right to request a copy of the personal information mbi88 holds in relation to your account. Requests will be processed within a reasonable timeframe, subject to identity verification.
- Right to Rectification
- If any information in your account is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly via the account profile section after logging in.
- Right to Erasure
- You may request the deletion of your personal data, subject to applicable legal and operational requirements. Such requests will be reviewed on a case-by-case basis, and mbi88 reserves the right to retain certain data as required by law.
- Right to Withdraw Consent
- Where data processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out prior to that point.
To exercise any of these rights or for any enquiries regarding mbi88's Privacy Policy, please reach out to our customer support team. All requests will be handled with care and responded to within a reasonable timeframe.
Support email: [email protected]
Mbi88 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, legal requirements, or platform improvements. The latest version will always be available on this page with an updated effective date. Users are advised to check this page periodically. Continued use of the platform following any changes constitutes your acceptance of the updated policy.